Employee handbooks, along with management and employee training sessions, are valuable tools in an employer’s kit for preventing and managing problems that inevitably arise in any workplace. “Off-the-shelf” policies and training may seem like a cost-effective solution, but that is only true if a company fully adopts and embraces the chosen policies. It is worth your time to consider the particular structure and needs of your business before adopting policies or promoting a particular training session.
An employee handbook is a company’s opportunity to share its vision of its culture, values, and mission with its employees. The value of a carefully constructed employee handbook cannot be overstated. The handbook establishes boundaries: what the company expects from its employees, and what the employees can expect from company leadership and management. Written policies can promote consistency in management. They can also explain and highlight benefits.
But the value goes beyond that. An employee handbook is often the first step in complying with various state and federal employment laws. It can help employers defend against various employee claims, and, critically, it can give a roadmap within the company to an employee who is seeking help with an employment problem.
Most employers have some kind of written policies in their employee handbooks that are shared with employees. But at times it is worth considering more proactive measures such as offering training to employees. Training can take many different forms including management training, employee training, and diversity training.